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About Wholesale


Welcome to the Animal Naturals Australia Wholesale section.

We are happy to be able to provide an easy ordering system for our wholesale customers. When ordering via the website you are getting the most current stock levels and even have the option of paying immediately via credit card if you wish.

You will still have the option of paying as per your contract terms (for example a bank transfer in Net 30), it's just a matter of selecting the Bank Deposit option on check out. Your invoice will be sent with the goods as per standard practice.

It is not mandatory for wholesale customers to order via the website. All wholesale customers are still welcome to email us their orders as per normal process.

Ordering

Under the Menu item "Wholesale Products" you will find all available wholesale products at wholesale prices. If an item is out of stock, this will be noted on the product. Each product will state how many it has in stock and if you try to order above it, it will automatically adjust the quantity to the maximum available. Ensure you confirm the quantity of each item on the checkout page before completing your order. If any changes need to be made after checkout, just email us on sales@animalnaturals.com.au and we'll fix it up for you on the final invoice.

Shipping

Orders valued at $250 or over automatically qualify for free shipping and this is automatically applied to the cart on checkout using a discount code (WHFREESHIP).

Orders under $250 will have a delivery fee of $10. The discount code WHFREESHIP will advise that it cannot be used on this order.

Shipments are usually sent via courier unless they are a small shipment that can fit in an Australia Post bag.

For orders under $250, we utilise the 'Authority to Leave' option on shipments unless you advise us otherwise. Orders over this amount will require a signature on delivery unless you advise us otherwise. Please leave comments regarding your preferences when making your order.

Payment

Wholesale customers can continue to utilise their credit application with pre-agreed payment terms of 30 days. Just select Bank Deposit as payment option during checkout and make payment as per the Invoice which is sent with the goods.

We otherwise welcome wholesale customers to pay immediately with a credit card during checkout.

For payment via credit card after checkout is completed, please contact us via phone 1300 131 644 to process this.

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